FAQs

HOW IS A MONOGRAM ARRANGED?

The traditional woman's monogram is shown with a larger center letter representing the last name (first LAST middle).  

The traditional man's monogram is shown with three letters all the same size in the order of first name then middle name then last name.

A couple's monogram is also a three letter monogram with a large center letter representing the shared last name.  The wife's first name is represented in the letter on the left and the husband's first name on the right.

When entering your monogram, please enter the letters in ALL CAPS and in the order you would like them to appear.

WHAT IS YOUR TURN AROUND TIME?

Our production time varies based on the product and type of personalization.  Please see product pages for more specific information.

WHAT IS YOUR RETURN POLICY?

All sales are final sale due to the personalized nature of our products.  

WHAT IF MY PACKAGE IS RETURNED?

If your order is returned to us we will contact you immediately via email.  If the package was returned due to a wrong address, we will ask that you pay an additional standard shipping fee for reshipment.

CAN WE SEE YOUR THREAD COLORS?

Yes!  Please see thread color thumbnails on the product pages of our embroidered items.

DO YOU OFFER REDUCDED PRICING FOR BULK ORDERS?

Yes, we do!  Please contact us to discuss your bulk order.

CUSTOMER'S OWN

We are not able to monogram customer's own products at this time.